SMS Terms

Your privacy

Any phone number collected through our SMS opt-in process is used solely for communicating with you. We do not sell or share this information with outside parties for marketing purposes.

What you'll receive

Once you've agreed to receive texts from TrueFix Los Angeles, we may contact you regarding:

• Upcoming appointment reminders
• Status updates or follow-ups on your service request
• Notifications when a technician is on the way, including estimated arrival time
• Links to view or pay your invoice
• Responses to questions you've submitted about your service

How often we'll text

The number of messages you receive will depend on the nature of your service — some interactions may involve just one text, others several.

Carrier charges

Message and data rates from your mobile carrier may apply. Rates can differ based on whether messages are sent within the U.S. or internationally, so check with your provider if you have questions about your plan.

Signing up

You can opt in by checking the consent box on our online repair request form or on our SMS sign-up page. By opting in, you agree to receive text messages from True Fix Los Angeles (doing business as TrueFix Los Angeles) at the number you provide, which may be sent using automated technology. Consent is not a condition of any purchase.

Canceling anytime

Reply STOP to any message at any time and we'll stop texting you.

Need support?

Reply HELP to any message and we'll get back to you.

Required disclosures

• Standard message/data rates may apply.
• Text STOP to cancel messages at any time.
• Text HELP for support, or check our Privacy Policy and Terms of Use.
• Text frequency varies by service type.
• Carriers are not liable for delayed or undelivered messages.

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